Want to drive real behaviour change that delivers impact AND saves money?
Learn proven strategies to shift behaviours effectively – without wasting time or budget on outdated communication methods that cost a lot and have low impact.
Over three weeks, you will be taken through a step-by-step campaign planning process giving you the confidence to deliver real-world, money-saving results:
- Online renewals increased from 22% to 46%
- £500+ saved per household by helping residents cut carbon emissions
- Damp & mould response times reduced by 10+ days
- £100,000 saved tackling fly-tipping in 10 hotspots
- Cost per click of £0.29 online vs £82 offline
Secure a spot on the next cohort today and discover how to drive measurable change that sticks

What you’ll get:
Over three mornings you will come away with an an in-depth understanding of behavioural insights; the theory as well as how you can apply behaviour change principles to real-life scenarios and campaigns faced by your organisation.
You will learn how to:
- Define behaviours and set objectives
- Use behavioural frameworks like COM-B and EAST to design effective interventions
- Identify and remove barriers to change
- Develop messages that actually shift behaviour
- Choose the most cost-effective channels and stop wasting budget
- Evaluate and prove the impact of your work
And there will be lots of interaction:
- Case studies to highlight best practice
- Practical tools and templates to plan your communications
- Interaction via virtual breakout sessions
- Opportunities to ask as many questions as you want
- Access to a WhatsApp group during the course and for one month after the course ends
The course is for:
If you work for council, housing association, charity, central government or any public sector organisation, in a communications role, this course is for you.
Operational professionals, with responsbility for communications are also welcome, from HR professionals through to waste, climate change and fostering offers.
What people say about the course