Celebrity Traitors Psychology: What Lessons Can Comms Pros Learn

I’ve been watching Celebrity Traitors and, as ever, I’m gripped, so I wanted to dig a little deeper into the psychology behind it and what it means for comms professionals (Spoiler-free, if you’re still catching up). If you’ve not seen it, The Traitors is a tense reality show where contestants … Read more

Improving School Attendance

Improving School Attendance: catch up on this free lunchtime webinar to find out how and hear from last year’s winner of the Behaviour Change Category of the Unawards. Danielle Taylor talks all about the Little Heroes campaign, a county-wide initiative by Staffordshire County Council to boost school attendance by combining fun … Read more

How to improve recycling

How to improve recycling is a key goal for councils, waste providers and many other organisations. But recycling is a behaviour — and like all behaviours, it only happens when certain conditions are in place. That’s where my four-step behavioural framework comes in. The B.E.S.T. Framework (Behaviour, Examine, Solve, Test) … Read more

Resident Engagement on Fire Safety: 8 Practical Tips

Resident engagement on fire safety in high-rise residential buildings isn’t just about systems and inspections — it relies on residents taking the right actions and feeling confident to play their part. For Compliance, Housing and Property Directors and Housing Safety leads, engaging residents effectively is now a core requirement under … Read more

High Rise Building Fire Safety And The COM-B Framework

Improving high rise building fire safety relies not just on technical systems and regulations — it also depends on residents doing certain things, carrying out particular behaviours (e.g. reporting hazards, allowing access for inspections, reading safety information). The COM-B model provides a practical structure to understand why residents may not … Read more

How to Apply the COM-B Framework to Fostering Recruitment

Finding and retaining foster carers remains one of the biggest challenges for local authorities. But fostering is a complex behaviour that requires people to make significant emotional, practical and lifestyle commitments. The COM-B model is a valuable tool for understanding what’s stopping people and how communications and wider support can help … Read more

How to Apply the COM-B Framework to Recycling

Encouraging residents to recycle more (and recycle correctly) is a key goal for councils, waste providers and many other organisations. But recycling is a behaviour — and like all behaviours, it only happens when certain conditions are in place. The COM-B model is a practical tool to understand why people … Read more

How to Apply the COM-B Framework to Apprenticeships

Apprenticeships are a powerful way to get people into work. But too often, they’re poorly understood or overlooked – both by employers and potential apprentices. Behavioural science, and the COM-B model in particular, provides a practical way to diagnose and overcome the barriers that prevent people from engaging with apprenticeships. … Read more

EAST Behaviour Change Framework

  The EAST framework offers a practical, evidence-based approach to influencing behaviour through policy, services, and communications. Originally developed in 2014 and recently updated, this framework distills complex behavioural science research into four simple principles that guide effective interventions. What is EAST? EAST stands for Easy, Attractive, Social, and Timely … Read more