New government guidance on Awaabs Law Phase 2, published on 13 July 2026, highlights the very real challenges facing social landlords. That’s because the legal deadlines aren’t just about fixing policies and procedures. Yes, they are hugely important, but this is all about human behaviour. It’s about what residents report, … Read more
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Do fly-tipping fines change behaviour? I would say yes and no. Fines for fly-tipping do work, some of the time, but the bigger picture isn’t always that simple. Over the years, as an example, I have run many “Caught on Camera” campaigns. They are popular and go down really well. … Read more
Webinar Recording: What really drives trust with residents and how to make it last? We explored what drives and sustains trust, from understanding resident behaviour to the way you communicate and engage. Get this right, and residents feel listened to, respected and confident in the services they receive. Free Behaviour Change Campaign … Read more
Download the FREE Behaviour Change Campaign Planner. This planner explains how to use the COM-B behaviour change framework. The COM-B Model provides a comprehensive tool for understanding why people behave as they do and how to facilitate meaningful behaviour change. COM-B offers a practical approach that can serve as the … Read more
The Simpler Recycling legislation in England has standardised what materials are collected across England, requiring all local authorities and businesses to offer consistent recycling collections for the same core materials. Already in force for businesses with 10 or more employees since 31 March 2025, it was extended to all households … Read more
Free Behaviour Change Campaign Planner download Watch the webinar, log CPD points from CIPR Behaviour Change Masterclass Webinar Recording: Predictions For 2026 The Future of Communications And PR Watch seasoned communications experts discuss their predictions for 2026 and what’s in store for the communications and PR industry. The panel broke … Read more
I’m genuinely excited for the year ahead, as behavioural science continues to become a force for good in organisations, governments, charities and businesses. Rather than being a bolt-on at the end, it has the capacity to drive and shape service improvements, better communications that go beyond awareness-raising, and product design … Read more
Order the book: Planning and Managing PR Campaigns Free Behaviour Change Campaign Planner download Watch the webinar, log CPD points from CIPR Planning and Managing PR Campaigns webinar: key themes and insights If you lead communications, you already know the challenge: campaigns are under pressure to prove impact, operate at … Read more
>>> Free campaign planner download Damp and mould, building safety, net zero and retrofit, repairs and compliance challenges, and the continued cost of living crisis are just some of the many issues facing the sector today. For comms pros, the challenge is how to manage this across all the channels … Read more
I’ve been watching Celebrity Traitors and, as ever, I’m gripped, so I wanted to dig a little deeper into the psychology behind it and what it means for comms professionals (Spoiler-free, if you’re still catching up). If you’ve not seen it, The Traitors is a tense reality show where contestants … Read more